Customer Support
AI Multilingual Chatbot for the Tourism Industry
Virtual assistant that responds in 15 languages to travellers' questions
Problem
Current situation
International clientele but support only in French. 40% of requests lost due to the language barrier. Translators are prohibitively expensive.
Support only in French
40% of requests unprocessed (language)
Translator cost: €8k/month
Lost business opportunities
Solution
How AI solves the problem
Intelligent chatbot that automatically detects the client's language and responds in 15+ languages with the same quality. Information on bookings, destinations and activities.
Automatic language detection
Support for 15+ major languages
Contextual and cultural translation
Booking system integration
Personalised destination recommendations
FAQ
Frequently asked questions
Implementation time?
Between 1 and 8 weeks depending on your infrastructure.
What ROI to expect?
Positive ROI within 3-6 months thanks to operational savings.
For what company size?
SMEs, Large enterprises. Solution adapted to your scale.
Impact
Measurable results
Languages supported
Before1
After15+
x15
Requests handled
Before60%
After100%
+67%
Translation cost
Before8k€/mois
After0€
-100%
Booking conversion
Before12%
After22%
+83%