Customer Support
AI Voice Agent for Automated Phone Reception
Intelligent phone system that handles calls 24/7 with a natural voice
Problem
Current situation
Your switchboard receives 100+ calls per day. Many are simple requests (opening hours, address, appointment booking) but require a full-time person. Missed calls outside business hours.
150 calls/day, 70% of which are repetitive
1 full-time receptionist (€3k/month)
No availability evenings/weekends
Average wait time of 5 minutes
Solution
How AI solves the problem
Voice agent with an ultra-realistic voice that answers automatically, understands requests, provides information, books appointments and transfers to the right person if needed.
Natural voice indistinguishable from a human
Real-time spoken language understanding
Access to the database (hours, availability, schedule)
Automatic appointment booking in the calendar
Intelligent transfer for complex questions
FAQ
Frequently asked questions
Implementation time?
Between 1 and 8 weeks depending on your infrastructure.
What ROI to expect?
Positive ROI within 3-6 months thanks to operational savings.
For what company size?
SMEs, Large enterprises. Solution adapted to your scale.
Impact
Measurable results
Calls handled
Before50%
After100%
+100%
Availability
Before9h-18h
After24/7
x3
Switchboard cost
Before3k€/mois
After400€/mois
-87%
Wait time
Before5min
After0s
Instantané