Voice Assistant
Create natural voice experiences with our AI assistants capable of understanding, conversing and acting in real-time.
Why adopt a voice assistant?
24/7 Availability
Continuous phone assistance without interruption, weekends and holidays included
Multilingual
Support for 30+ languages with automatic detection and localized accent
High Precision
95%+ comprehension rate in French with context adaptation
Infinite Scalability
Handle thousands of simultaneous calls without quality degradation
Natural Understanding
Conversational AI capable of handling complex dialogues and interruptions
Compliance & Security
Secure recordings, anonymization and guaranteed GDPR compliance
Voice solution architecture
Audio Capture
Integration with your phone system, web/mobile applications or IoT devices to capture incoming audio.
Recognition & Understanding
Real-time speech-to-text with French-optimized models, then NLU intent analysis to understand the request.
AI Processing & Actions
Contextual response generation, querying your systems (CRM, database) and executing business actions.
Synthesis & Voice Response
Text-to-speech with natural voice and adapted intonation to respond fluently and humanly to the user.
Custom voice solutions
Customer Service Callbot
24/7 intelligent phone assistant to handle incoming calls, answer frequent questions and route to humans if needed
Conversational IVR
Natural language interactive voice server, without complex touch menus for fluid and intuitive navigation
Real-Time Transcription
Instant speech-to-text conversion with punctuation, speaker detection and export to your tools
Natural Voice Synthesis
Realistic human voices with intonation, emotions and personalities adapted to your brand
Call Qualification
Information collection, lead scoring and qualified transfer to your sales teams
Appointment Scheduling
Automatic calendar management with confirmation, reminders and intelligent rescheduling
Voice Surveys
Automated phone surveys with sentiment analysis and real-time reporting
Multichannel Support
Phone, WhatsApp, Telegram and mobile app integration for unified experience
Voice Technologies
Frequently asked questions
Can voice assistants understand regional accents?
Yes, our speech recognition models are trained on diverse French data including different regional accents. We can also fine-tune models on your specific clientele to further improve comprehension.
How do you handle interruptions and background noise?
Our systems include advanced noise filters and can handle natural conversation interruptions (barge-in). The AI can resume the thread of discussion even after an interruption or topic change.
Can the assistant's voice be customized?
Absolutely. We offer 20+ professional voices (male, female, different ages) and can create a custom voice representing your brand. We also adapt tone, pace and formulations to your communication guidelines.
How does integration with existing systems work?
We connect to your tools via APIs: CRM (Salesforce, HubSpot), ERP, databases, calendars, phone systems (Twilio, Asterisk). The assistant can query and update your data in real-time during the call.
Give your business an intelligent voice
Let's create together your customized voice assistant adapted to your needs.