Integrating AI into Your SMB: A Step-by-Step Guide (2026)
Champion, process mapping, pilot project, AI Act: the complete method to integrate artificial intelligence into an SMB without getting it wrong.
AI in SMBs in 2026: where do we stand?
Adoption is accelerating: 26% of French SMBs use at least one AI solution in 2026, up from 13% in 2024. And per Deloitte, 85% of companies increased their investments. The good news: integrating AI is no longer reserved for large groups. You just need a method.
Step 1 — Appoint an AI champion
The best decision an SMB can make: task one employee with watching the field, experimenting, and rolling out tools. No need for a technical expert — someone curious and close to the ground.
Step 2 — Map your processes
Before buying anything, list your recurring, time-consuming tasks. Spot the ones that are repetitive, rule-based and high-volume: those are your best candidates. (See our .)